Costrum is human–machine integration company.

Deploy AI that actually learn. We connect your people, processes, and knowledge into one adaptive system that boosts speed and quality.

Our Client Results

  • client
    3.4×
    Faster Response Times
  • client
    91%
    error‑free answers
  • client
    65 932
    Technical Scenarios
Product screenshot
TECHPILOT

Trusted by forward-thinking organizations

NASA Space Apps
SpaceShield

KIP

Knowledge Integration Platform

Centralize knowledge, route questions to experts, and train your AI to share answers across the company — automatically.

Manage all knowledge

Centralize expertise and processes in one Expertise Panel. Organize, update, and share know-how so your team always has the right insights at hand.

Manage all knowledge

Automatically send questions to experts

Unanswered queries are routed to the right people. Their replies enrich your knowledge base and teach the AI.

Automatically send questions to experts

Seamless flow of knowledge

Sync with tools you already use.

freshdesk
freshsales
comarch-optima
outlook
gmail
ovh-mail
Gsuite-logo

Train AI once and share it infinitely

Use the dedicated training mode to feed AI with your team’s knowledge. Every added response becomes a permanent part of the knowledge base — always accessible for everyone.

Train AI

INDUSTRIES

Industries we serve

Solutions tailored for specific industry needs.

Energy

Automotive

3D Printing

Machinery

Chemical

Manufacturing

Electronics

Metalworking

Your Industry Isn't Listed?

We specialize in complex industrial challenges. If you're dealing with serious technical problems that require AI solutions, let's talk.

Discuss Your Use Case
FOR WHO

Tailored for every role

Stop Repeating Yourself

You keep getting interrupted by repeated questions, leaving you less time for real engineering.

You're the expert everyone turns to, but constant interruptions kill your flow. TechPilot organizes your documentation and automates technical support responses. Focus on innovation while knowledge is shared automatically across your team. Stop answering the same questions – focus on growth and complex engineering challenges.

Recommended

TechPilot

Organizes documentation, automates technical support, and makes onboarding easier. Solve problems and share knowledge faster.

🧠
Knowledge Integration Platform
Premium
Premium Tier
📊

SalesPilot

Standard
⚙️

TechPilot

Standard
💵

MoneyMaker

Premium
📊

Frontier

Premium
🚀

ECSS Navigator

Premium

Results that change the way you work

Real impact on team efficiency — measurable from the first week

3.4×
Faster Response Times after Full Implementation
91%
Error-Free Answers after Month 2
65 932
Technical Scenarios Analyzed
Proven Implementation Process

Tested & Verified Deployment Timeline

Our proven implementation process ensures smooth deployment with measurable results at each phase.

A
B
C
A

Pilot — Proof of Concept

4–6 weeks2 people

Pilot for 2 people — tested operator + expert. Quick demonstration of practical results and concrete KPI improvements.

  • 1 operator + 1 expert (senior/manager)
  • Focus on one concrete KPI (First Response Time or Time to First Offer)
  • ~30 min onboarding, then daily AI assistance
  • ~30 min/week expert time for approvals
B

Operational Implementation

2–3 months3–5 people

Operational rollout for one team. Pilot operator and expert become the ready core for team expansion.

  • Full team deployment (optimally 3–5 people)
  • Pilot core becomes foundation
  • Proven micro-scale results scaled up
  • ~30 min onboarding for new users
C

Full Implementation

Organization-wide

Scaling to the entire organization with advanced training, performance monitoring, and continuous optimization.

  • Rollout to all teams
  • Advanced training sessions
  • Performance monitoring
  • Continuous optimization
Resources Needed on Your Side

Resources Needed on Your Side

What does this mean for you? Minimal involvement, maximum result.

Project team

1 Project Manager + 2-3 Subject Matter Experts

~8h/week for the first 4 weeks

Documentation

Sample documents, procedures, FAQ

Preparation: ~16h one-time

IT Support

Support with integrations and access

~4h/week for the first 2 weeks

~40 hours over the first 6 weeks
Total team involvement time:
That's less than 7 hours per week per person – we handle the rest

Ready to Start Your Proven Implementation?

Our tested process ensures success at every phase. We handle the entire implementation.

Trial period

Try it risk-free

Test features and see if Costrum fits your needs.

Human–Machine Integration

Owner | Operator | Lead

AI is for people, and people operate it. It’s a powerful tool — but still a tool. AI projects most often fail for reasons other than technology. Beyond the product itself, we built a complete implementation model — with a path of specific, measurable steps laid out across a full 3‑month rollout. We actively support and invest in the people at the center of the implementation: the Owner, the Operator, and the Lead. We offer a certification path so they can add a new skill set to their existing specialization — deploying and scaling industrial AI. Costrum is a combination of technology, implementation, and digital transformation.

AI Owner - #1 priority

The project rests on this role. Can save the company thousands of working hours.

  • A mid‑level manager or senior specialist coordinating the implementation of Costrum AI in the organization’s first team.
  • He is the foundation of the project — knows the product, the customer, and the company’s processes. Costrum adds practical knowledge to help him win: AI capabilities and limitations, lessons learned from successful deployments, and a milestone path guiding him through the pilot stage.
  • The pilot starts in the first month: the Operator with the Owner’s support, or the Owner solo. The Owner delegates 80% of operational work on Costrum Pilot to the Operator, supporting them and fine‑tuning Costrum AI or filling information gaps. He himself works mainly on the more advanced Costrum Frontier, using it daily to save time on low‑level tasks and support creative work. Frontier semi‑automates project reporting from Costrum for the AI Lead, if present. The case study of the implementation for the Owner and Operator (1+1) or the Owner solo becomes the proof of concept for the whole organization.
  • After certification, the AI Owner configures the pilot strategy for the entire team in the advanced panel. Based on the team implementation, he can act as a “technology donor” for other departments and teams.
  • Estimated time investment of the Owner during the pilot: ~~ 1–2 hours weekly.

AI Operator - #2 priority

AI Operator — a specialist in practical use of Costrum. An ambitious, earlier‑career team member who operationally implements Costrum Pilot in daily work, supported by the Owner.

  • By rapidly increasing their productivity, they become a living example of what’s possible (often setting a new record). They report to the Owner; their results become a case study for the leadership. Costrum supports them with a sequence of concrete tasks that accelerates adopting Costrum in daily work over the first 4–6 weeks. After certification, the AI Operator configures the team’s pilot strategy in the advanced panel.
  • Estimated time investment during the pilot phase: ~~ 2–4 hours weekly.

AI Lead - #3 priority

Recommended in large organizations, optional in medium ones. Supports the Owner, from whom they receive reports and milestone proposals for specific periods (e.g., a given month).

  • In complex structures, they secure budget and board approval for the first team’s pilot, then scale AI to subsequent departments, the entire organization, and further across other countries and company groups.
  • Costrum supports them in management and in being a “technology donor” at the company or national level (in international organizations) and offers AI Lead certification.
  • They use Costrum Frontier for immediate access to reports and analyses.
  • Estimated time investment of the Lead during the pilot phase: ~~ 30–90 min weekly.